You can request items from other libraries from our catalog. Follow these steps to do this:
- Search for your item in the catalog.
- The expanded search has a block for you to mark Rockford Carnegie Library if you want to only search for an item at this library.
- Click on the "request any item" button.
- You will be directed to enter your card number (14 digits) and a pin number (last four digits of your telephone number).
- Your item will be sent to the Rockford Carnegie Library and we will call you when it comes in.
- Depending on whether the item is in high demand, it can take from one day to several weeks to fill your request. If the Rockford Carnegie Library owns an item the wait will not be as long.
Some common problems when requesting:
- If you have any fines or fees on your record it may not let you request items.
- If your phone number doesn't match the one we have in our system the request will be denied. Contact the library to verify that the phone number is correct.
Contact the library at 419-363-2630 if you need assistance or have questions about requesting items.
